Freedom of Information

The Freedom of Information Act 2000 came into force on 1 January 2005.


The Freedom of Information Act 2000 came into force on 1 January 2005. It affects all public authorities and gives you a right (unless an exemption applies) to:

  • be told if information is held; and
  • be given that information.

The term ‘public authority’ includes most public organisations and Government Departments in England, Wales and Northern Ireland (Scotland have their own Act), and includes the Board of the Pension Protection Fund.

The Information Commissioner is responsible for overseeing the Act (together with the Data Protection Act 1998). By law, the Board and all other public authorities must:

  • adopt and maintain a ‘publication scheme’;
  • confirm or deny (when requested) whether or not information is held; and
  • provide that information (or explain why it will not be provided) within 20 working days.

Most requests for information will be provided free of charge, although sometimes the Board may make a charge, for example for postage, photocopying, or providing tapes or disks.

Information recently released

Click the link above to view a list of selected information released by the Board of the Pension Protection Fund in response to Freedom of Information requests.

How to make an information request

  • Please ensure that you ask for information in writing (this includes using text phone). This can be either by electronic or paper means; by way of a letter or email.
  • Please provide us with your name and a contact address so that we can send the information to you and in case we may require you to clarify any of the information you are seeking. This can be sent by letter, fax or email.
  • Please describe the information that you’d like us to provide you with as fully as you can and be as specific as possible.
  • It is not necessary for you to tell us why you want the information (we will not ask you why you want it either).

The Board of the Pension Protection Fund has published a Publication Scheme and its procedures for dealing with FOI requests.

A publication scheme is designed to make information held and published by a public authority readily available and easily accessible.

The Board’s publication scheme has been put together using the Information Commissioner’s model publication scheme. It provides a list of information that is already published or that which is intended to be published in the future, together with how the information can be accessed (i.e. via the website and providing a link).

The publication scheme also indicates whether the Board will make a charge for providing the information requested.

If the information you are seeking is not listed in the publication scheme then it doesn’t necessarily mean that it is not available to you. Please make a written request to us and we can let you know whether it may be available.

Please note that if the information you are seeking is about yourself as an individual then the provisions of the Data Protection Act 1998 are applicable.

How we will deal with your request

  • We will let you know whether you will be required to pay a fee. Any fees must be paid before the information will be released to you.
  • We will contact you as soon as we can and ask for more information from you if we are unsure what information you are seeking in order to help us identify and locate the information.
  • We will confirm to you whether we hold the information you’ve asked us for.
  • If we don’t hold the information but know who does, we will let you know who they are and how to contact them if we can.
  • If we decide not to provide the information you’ve asked for then we will let you know why.
  • We will usually respond within 20 working days from when we receive your request.
  • If we are unable to provide a response to you within 20 working days then we will let you know that there has been a delay, and also if we can we will provide you with an idea of when you can expect to receive the information.

When will information be withheld?

There are some circumstances where we may not be able to provide you with the information you’ve requested. This can be for a range of different reasons, examples of which include:

  • Information that is commercially sensitive, legally privileged or if it has been provided to us in confidence.
  • Alternatively if we intend to publish the information at some point in the future, we may not release it to you.
  • If anyone repeatedly asks for the same or very similar information (this is known as a “vexatious” requestor).

If we withhold some information that you’ve requested we’ll let you know why.

Please note that if a request will cost us more than £450 (the equivalent of 2.5 days work) to fulfil then we can refuse to provide the information.

If you are not satisfied with the information we’ve provided

If you are not satisfied with the response we’ve provided then you can complain in writing to the Board Secretary at the Pension Protection Fund using the details below. You can send your complaint to us via letter, fax or email.

The Board Secretary
Pension Protection Fund
12 Dingwall Road
Fax: 020 8633 4910

We will provide a full response to your complaint within 20 working days or let you know as soon as possible if we are unable to provide a response within this timeframe.

If you remain unsatisfied with our response after this stage you can complain to the Information Commissioner using the details below:

The Information Commissioner’s Office
Wycliffe House
Water Lane

Telephone: 0303 123 1113
Fax: 01625 524510